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The settlement followed an investigation into complaints about the marketing of Vonage services, including confusion about availability and cost, along with advertisements involving "free" services, money back guarantees and trial periods.

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For 911 location services to work, subscribers must activate the 911 calling feature by registering their full address with the company.

Customers are responsible for maintaining their 911 location information at all times.

For business customers that rely on high quantities of voice, video and data communications in their day-to-day operations, Vonage provides Quality of Service over its own private Multiprotocol Label Switching (MPLS) network and via a Software Defined Area Network (SD-WAN) product.

Residential services provide home phone plans using Vo IP (voice over internet protocol) over a broadband internet connection, such as cable internet service or DSL.

Zippo Canada opened in August 1949 and was the only place, other than Bradford, where Zippo lighters were produced.